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Help
If you're encountering problems, please try one of the solutions below.
How Do I Participate?
You must create an account on this site to be able to participate in the contest.
Where Do I Log In?
Click here to log in and play the CelineDionWeb.com Trivia Game.
Retrieve Account Information
If you've forgotten your username and/or password, enter your email address below, then click Next.
Manage Your Account
Click here
to change any of the contact information in your CelineDionWeb.com Trivia Game account.
Problems Using the Site
If you're having trouble playing the CelineDionWeb.com Trivia Game, please check your Internet Browser settings as follows:
Cookies
Cookies are small bits of data stored in your computer. These cookies do not in any way transmit data back to this website or any other entity, so your privacy is in no way violated. They're simply placed on your computer to allow you to participate in the CelineDionWeb.com Trivia Game.
Make sure your browser is set to accept Cookies:
In Internet Explorer:
- Choose the "Tools" menu, then "Internet Options"
- Click the "Privacy" tab, then click "Advanced"
- Make sure that "Always accept session cookies" and "Accept" under "First-Party Cookies" are both checked
In Netscape Navigator:
- Choose the "Edit" menu, then "Preferences"
- Click the "Privacy & Security" arrow to expand that menu
- Click "Cookies" then the "View" button
- Click "Custom"
- Make sure the last option in the "First Party Cookies" column (the highest level of privacy protection) is set to "Accept"
JavaScript
Some of the features of the site use javascript, a programming language that lets your computer communicate with the server where this site is hosted and execute certain actions in the website code.
Make sure you have JavaScript enabled:
In Internet Explorer:
- Choose Tools menu, then Internet Options
- Click the Security tab, then click the Internet icon
- Click "Custom Level" and scroll to Scripting, Scripting of Java Applets
- Make sure the "Enable" button is selected
In Netscape Navigator:
- Choose Edit menu, then Preferences
- Click "Advanced"
- Make sure "Enable JavaScript" is checked
If these settings are configured properly and you're still having problems with the site, your computer may have software installed that overrides browser settings for heightened security and privacy purposes. Please consider accessing the site from another computer or a public internet terminal.
Customer Support
If your settings are correct and you're still having problems, or if you've encountered a problem not covered here, please send a message to CelineDionWeb.com.
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